False Virus Alerts
⚠️ Understanding False Virus Alerts
Due to an increasing number of false virus alerts, we want to clarify what is expected and what might be a real concern.
🟢 Not a Real Virus
These detections are common and do not indicate a real threat:
| Detection Type | Example | Explanation |
|---|---|---|
| Crack / HackTool | HackTool.Crack | Used in patched software, flagged by behavior |
| Heuristic / Generic | Heur.Trojan.Generic | Broad guesses based on behavior patterns |
| Microsoft Defender | Win32:Crack | Focuses more on piracy than real malware |
💬 No complaint is needed for these. They are harmless in context.
🛒 Prefer peace of mind? Buy from official sources like Steam.
🔴 Real Threats to Report
Only submit a complaint if reliable AV engines flag serious issues:
| Engine | Detection Examples |
|---|---|
| ESET, Kaspersky, Dr.Web | TrojanDownloader, CoinMiner, Ransom, PWS, AutoIt |
🧪 How to Submit a Complaint Correctly
- Go to VirusTotal.com
- Upload the suspicious file
- After scanning, copy the full report link (URL)
- Submit this link with your complaint and send to (admin@pluginsonsale.tech)
⚠️ Complaints without a VirusTotal link will be deleted without review.
🧠 Tips for Reading VirusTotal
- Don’t panic at red flags – check which engines triggered and what the detection says
- Ignore vague terms like “Generic” or “Suspicious”
- Trust engines like ESET, Kaspersky, Dr.Web for credible threats