Refund Policy

Thank you for choosing PluginsOnSale.tech. We aim to ensure every customer is satisfied with our products and services. Please read our refund policy carefully to understand the conditions under which refunds are granted.

1. Eligibility for Refunds

Refunds are issued under the following conditions:

• Digital Products
  A full refund is available only if the product does not function as described and our support team is unable to resolve the issue, even after installation or troubleshooting.

• Wrong or Incorrect Product Delivered
  If you receive a product that is significantly different from what was advertised or ordered, you are eligible for a full refund, provided the issue is reported within 7 days of purchase.

• Physical Products (if applicable)
  Items that arrive damaged or defective may be eligible for a refund or replacement. Please contact our support team with proof (photos/videos).

2. Non-Refundable Cases

Refunds will not be granted in the following cases:

• The product is functioning as described and verified by our support team.

• Fraudulent refund claims or misuse of our policy (e.g., requesting a refund after successful installation).

• Failure to check or meet system requirements prior to purchase.

• Purchase of unsupported plugins or themes (only partial refunds may be considered in such cases).

• Mistaken purchases where the correct product was delivered.

3. System Compatibility Responsibility

Please make sure to review all system requirements listed on the product page before buying or installing. Refunds will not be issued for incompatibility due to outdated or unsupported systems. Only partial refunds may be offered in these cases, and solely at our discretion.

4. Refund Request Procedure

To request a refund, please fill this form 

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include the following:

• Full name

• Order ID or receipt

• Description of the issue

• Supporting screenshots or error logs

• Confirmation that you cooperated with our support team

We aim to respond to all refund requests within 2 business days.

5. Refund Processing Time

If your refund is approved, we will initiate it promptly. Processing time depends on your payment method:

• Credit/Debit Cards – Typically 5–10 business days

• PayPal – Typically 1–5 business days

• Other methods – May vary by provider

6. Contact Information

If you have any questions or need help, feel free to Contact us